How to Reset a Washing Machine

A washing machine displaying an error code or becoming unresponsive often requires a hard reset. Power cycling clears temporary software glitches and allows safety mechanisms to reset. However, if a physical component has failed, the fault will return immediately after the reset.

Why Resets Work (And When They Don't)

The control board is a computer that monitors sensors. Temporary faults, such as a brief water pressure drop or a power surge, are stored in its memory and halt the programme. Unplugging the machine allows the capacitors to discharge, clearing this memory. If the machine stops due to a broken pump or burnt heater, a reset will only clear the screen until the machine detects the broken part again.

Common causes

  • Error codes triggered by temporary glitches
  • Control board software freezing or crashing
  • Thermal cutouts requiring a reset after cooling
  • Power surges interrupting the wash cycle

Safe first checks

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Safety warning

If the machine trips your household circuit breaker immediately upon being plugged back in, do not attempt another reset. This indicates a dead short to earth.

When to stop and call a professional

If the error code returns immediately after a 10-minute hard reset, or if the machine remains completely unresponsive with no lights, the control board or a major component has failed and requires an engineer.

How this information is researched

Publisher: Error Code Lookup Editorial Team. Error Code Lookup is an independent appliance-information resource and is not affiliated with appliance manufacturers. Guidance is written in our own words and reviewed with safety boundaries in mind.

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Frequently asked questions

Will a reset fix all errors?

No. A reset only clears codes caused by temporary glitches. If the code indicates a hardware failure, such as a broken motor or snapped belt, the code will reappear as soon as the machine tests that component.

How long should I wait?

Always leave the machine unplugged for at least 10 minutes. This gives the internal capacitors enough time to fully discharge and clear the volatile memory on the control board.

What if the error returns?

If the error returns immediately after a proper hard reset, you have a genuine hardware fault. You will need to look up the specific error code to identify which component has failed.