Privacy Policy

This policy explains how Error Code Lookup handles website and contact data.

Site information

For publisher details, research methodology and source references, read the editorial policy and About page.

How this information is researched

Publisher: Error Code Lookup Editorial Team. Error Code Lookup is an independent appliance-information resource and is not affiliated with appliance manufacturers. Guidance is written in our own words and reviewed with safety boundaries in mind.

Editorial policy & source methodology · About Error Code Lookup · Report a correction

Repair requests and your information

If you ask for repair help, we use the details you give us — such as your name, contact details, postcode, appliance, symptoms and model number — to handle that request.

We only share those details with a suitable ECL Verified repairer after you agree. Asking for a repair does not sign you up for unrelated marketing.

ECL Verified means we have completed our published checks on the repair business. It is not a government licence and it cannot guarantee the result of a repair. Where a job needs an official registration or qualification, we check that separately before matching the job.

We keep repair-request information only for as long as we need it for the service and our records. Our website measurement does not include your contact details.

Some parts or replacement links may earn ECL a commission if you buy something. That never changes the fault explanation or safety advice.