NEFF · Washing Machine · Leak Detected

NEFF Washing Machine Error E23

NEFF washing machine error E23 usually indicates a leak or water-detection fault. ECL records this code as “Aquastop Leak”. Common causes on this page include Internal leak, but the exact cause can vary by model and appliance generation. Keep to the external checks and safety guidance below; do not remove covers or test internal or live components, and arrange professional diagnosis if the code persists.

Quick answer: Aquastop Leak

In simple terms

NEFF washing machine code E23 usually means Aquastop Leak. Follow these four steps.

1Understand the code

See what the code usually means and why it may have appeared.

2Try safe checks

Try only the simple checks listed on this page. Do not take the appliance apart.

3Check if it is safe to use

Check the safety section before you keep using the appliance.

4Choose the next step

Use the next-step box to see whether to keep checking, find a part by model or get repair help.

What NEFF E23 means

Water in base pan.

Repair help

Need help with E23?

This fault may need proper testing with tools. If you have followed the safety guidance above, ECL can pass the fault details to a checked repairer who covers your area.

Find an ECL Verified repairer

No obligation. Your contact details are only shared after you submit the repair request, and only with a suitable ECL Verified repairer where coverage is available.

Common causes

  • Internal leak

Safe checks you can make

  1. Turn off tap
  2. Unplug

When to stop and call an engineer

If standard user maintenance does not clear the error, or if you suspect an electrical component failure.

Your model may be different

Error-code meanings can vary by model, market and appliance generation. Confirm NEFF E23 against the instruction manual or support information for the exact model number before replacing parts or treating this page as a model-specific diagnosis.

Where this information comes from

Publisher: Error Code Lookup Editorial Team. This page is independent information written in our own words and reviewed with safety boundaries in mind.

Manufacturer information: NEFF UK Troubleshooting. Use the exact model number to verify model-specific wording and instructions.

Last reviewed: 2026-05-18

How Error Code Lookup researches and verifies pages · Report a correction or provide model-specific evidence

Frequently asked questions

What does E23 mean on a NEFF washing machine?

Water in base pan.

What usually causes NEFF error E23?

Common causes include Internal leak.

Can I safely fix E23 myself?

This fault may require professional diagnosis or repair. Only basic external safety checks should be attempted.

When should I call a professional for E23?

If standard user maintenance does not clear the error, or if you suspect an electrical component failure.

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